Your primary responsibilities are to lead the Operations Department in fulfilling Grace AG’s mission and strategies. As part of the operations team, your responsibilities include leading your department in the areas of handling operations for the church Annual Business Meeting, Church Membership, finance and logistics of the Church Cafes, coordinating matters that involve multi-ministries or departments and external organisations’ use of our premises. Where required, you could be assigned as a Task Force Lead to work on certain matters or projects.
WHAT YOU’LL DO
- Responsible to ensure from the start to lead up to the ABM that all operations matters are taken care of
- Responsible for church membership administration and relational management
- Oversee membership database management, maintenance, tracking and updates
- Provide operations support to services (i.e., worship, children, baptism, wedding etc.) ensuring all activities are carried out in compliance with the legal and standard procedures of the church
- Manage and oversee telephone main line and help line operations
- Work closely with Procurement to implement and/or maintain the necessary vendors/ suppliers to support activities for Funeral Service Providers, Florists, Gifts, Communion
- Forecast, propose and monitor all necessary operations budget and reimbursements for the church
- Take lead and coordinate for church level projects, special events or external conferences
- Coordinate with ministry and department heads to ensure efficient and effective processes and workflows
- Investigate into any operational incidents when they occur, propose and implement mitigative/ preventive measures
- Assist in managing and overseeing 3rd party contracts
- Oversee office administration and support – cleaning/ housekeeping, mails, stationary, pantry matters etc.
- Provide advisory and training support to ministry support executives
WHO YOU ARE
- Serving your full-time call to ministry
- Hold a Degree in Administration or related field
- Meticulous, independent and resourceful, with a positive mindset
- Self-initiated individual and team player, who’s ready to roll up sleeves and can work in a fast-paced and dynamic environment
- Possess strong verbal and written communication skills
- Able to build and effectively manage interpersonal relationships at all levels
- Equipped with sound analytical, organisation and execution skills
- Good project management skills to handle multiple projects concurrently
- Proficient in computer processing and systems skills
- Good track record of leadership and relevant experience in a similar environment