Actxplorer Pte Ltd is the appointed travel agent to source and liaise with the hotel. They will collect registration data for the hotels as per the attached PDPA. They will also provide onsite assistance throughout the duration of the retreat. Please read their Terms and Conditions before registering.

• All registrants must be Gracians, i.e. attending our on-site or online services and giving to the church regularly, exceptions will be given to Migrant Domestic Worker (MDW) of the household.
• If you must invite a non-Gracian friend, please email to waitlist for conference-only at full cost of $350/pax.
• The Church reserves the rights to cancel / request for return of subsidy if fail to choose the “Service Attending” accurately.

Only married couples, siblings, family, relatives of different sex can book the same room. The Church reserves the right to cancel any booking of the same room by engaged, dating and non-dating couples.

• R-AGE Youths can room with their parents/guardians or 2 other friends (triple sharing only). Every triple-sharing of R-AGE youth must consist of ONE person 16 years old and above as required by the hotel.
• Anyone below 21 years old is required to submit the Waiver form within 3 days of registration. The waiver form is an agreement to indemnify the Church (more details on the form). Your booking will be cancelled if we fail to receive any submission. No further notification will be sent to you.

• You will be responsible for providing accurate information on the registration portal and ensuring your passport is valid.
• Your registration is only valid upon full payment received with proof of registration and payment.

Amendment:
An administrative fee of S$50 per person will be levied for any amendment after reservation has been acted upon, example when the list has been submitted to third party vendors. In the event, changes cannot be made, the booking will be deemed cancelled, and Cancellation fee applies.

Cancellation & Refund:
The Refund Policy is as follows:

Email your cancellation to retreat@graceaog.org.

Full board packages include accommodation, 3 breakfast, 2 buffet lunch and 3 buffet dinner at Movenpick.

Conference-only packages do not include accommodation and breakfast.

• Holiday Inn, Sepang (4 star) – 10 min drive away
• Sama-Sama Hotel, KLIA (5 star) – 9 min drive away
• Ibis Styles, KLIA (4 star) – 7 min drive away
• AirBnB homestay

WhatsApp message Movenpick Shuttle Duty Manager at +60 10-220 9514 to reserve your slot.

Registration is fully online. Payment must be made when you submit your form and payment is either by PayNow or bank transfer. If you have unable to register online, please contact Actxplorer or visit our onsite booth for assistance on 2 Feb (with your passport).

If your passport has 6 months & less validity from the first day of the retreat, please click “Yes”  to renew your passport. Upon receiving your new passport, kindly get back to us.

Any expenses caused by sickness, curtailment or cancellation during the retreat will be borne by the retreatant. To avoid unforeseen circumstances that may incur additional expenses, you are strongly encouraged to purchase your own Travel Insurance.

The age limits in the system are defined as per the start of the retreat i.e. 11 June 2025. Please ensure that his/her birthday falls between 11 June 2013 to 11 June 2021. Please refer to the chart under Category based on DOB.

This portal works best with Chrome browser. Feel free to contact Actxplorer for further assistance.

Yes, since rooms, meals and conference facilities are contracted with the Hotel for the whole period, we are unable to reimburse any fees to you.

Single room for 1 individual is not available, you may register for the Conference-only package and book your own accommodation.

If you are unable to find a roommate at the time of registration, you may choose Twin without roommate and the committee will pair you with a roommate of the same sex. If no suitable roommate is available, you will have to top-up to the single room rate which is $480/pax.

• You will receive the below dialog if your submission is successful.
  
• If you are unable to find the acknowledgement email, please check your junk mail folder or search for Actxplorer in your email.
• Registration is only considered complete after receiving payment.
• If payment is not received by the end of the week of your registration, your registration will be invalid, and your reservation will be cancelled.

• The retreat briefing is scheduled on 1 June, 2:30-4:30pm at Grace@Tanglin, Galilee Hall.
• It is important for at least one person per booking to be present at the briefing.
• One parent, whose kid is attending Sparkle / Shine program, must be present at the briefing.
• Name tags & lanyards will be distributed during the briefing.
• Get to know the committee and meet your coach captain who will be your point of contact for the first day of event.

MHCC Complimentary shuttle transfers to and from KLIA Terminal 1 and 2 are provided on first come first service basis. You may WhatsApp message the Duty Manager at +60 10 220 9514 for reservations and queries.